Submit a request

Note: It can take up to 48hrs for digital cashouts to process.

Note: We cannot resend a check unless it's been 21 days. The original will be canceled and a new one will arrive in 2-3 weeks. If you'd like to try another cash out method, the funds will be returned to your account.

Note: We're not able to reverse gift cards for any reason

If none of these describe your issue, please Email support@getupside.com

Please note: If we do not receive clear instructions on your issue, we may not be able to take action on your request, and might ask for further correspondence to clarify.

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