• General FAQ

  • How do I use GetUpside?
  • How long does it take for me to earn cash back from my offer?
  • Can I use GetUpside with other promotions (like rewards cards and coupons)?
  • How much time do I have to make my purchase after I claim an offer?
  • I claimed an offer, but didn’t earn anything. What happened?
  • The picture of my receipt was denied. How do I resubmit it?
  • Are there fees associated with cashing out?
  • How do I get my GetUpside cash sent to PayPal?
  • What is a digital gift card? How do I use it?
  • What are community guidelines and how do they affect my usage of the app?

• Gas Offers

  • Why are gas offers lower than usual right now?
  • How many gallons is a GetUpside offer valid for?
  • How can I see the address of a gas station before I claim an offer? And then does the app direct me on how to get there?
  • How many purchases can I make with an offer?
  • Why do I need to claim the offer before I make my purchase?
  • Wrong gas price: The price is different at the pump than in the app
  • Can I earn cash back from convenience store purchases, car washes, and other services?

• Grocery Offers

  • I just noticed my local grocery store popped up on the app. Tell me more!
  • How do I use GetUpside to get cash back on groceries?
  • Does the grocery offer expire in 4 hours, the same as gas offers?
  • How much money will I earn back from groceries?
  • I was at the grocery store and the person at the register wouldn’t give me my cash back!

• Restaurant Offers

  • How do I use GetUpside to get cash back at restaurants?
  • How long do I have to use a restaurant offer?
  • How do restaurant offers work?
  • Why can’t I get the cash back offer taken directly off my bill at the restaurant?
  • Do referral bonuses apply to only gas purchases?

• Payment & Receipts

  • 1 gas receipt accepted per offer
  • Prepaid receipts not eligible as proof of purchase
  • What payment methods are accepted?

• Referral Bonuses

  • How do I share my referral link via email, social media apps, or other chat apps?
  • What is GetUpside's referral program? How does it work?

• GetUpside availability

  • Where is GetUpside available?
  • What mobile platforms do you support?