On the GetUpside app, we have email verification to ensure that it's you cashing out your balance and not someone else. We send an email when you cash out to the email address that’s linked to your GetUpside account. After you click the link in that email, your cash out will be processed. You should see the funds in about 48 hours!
This process ensures that your funds cannot be compromised through our app. So as of June 16th, 2020, no GetUpside accounts are refunded if an unauthorized cashout is made by another person.