I cashed out to a check - where is it?


Our checks are supplied by a third-party provider, and will arrive to the address that you input via the USPS! Once a check has been issued to one of our users, we must wait at least 21 business days for it to reach its destination before we can take any corrective action, if necessary.


Please note: due to understaffing and backups from COVID over the 2020 holiday, mail is moving much more slowly than usual. Please be patient when waiting for your check to arrive! It is not unusual for checks to take over a month to reach their destinations.

If you're having an issue with your cash out please click here.


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