GetUpside

• Using GetUpside

  • General FAQ

    • How do I use GetUpside?
    • How long does it take for me to earn cash back from my offer?
    • Can I use GetUpside with other promotions (like rewards cards and coupons)?
    • How much time do I have to make my purchase after I claim an offer?
    • I claimed an offer, but didn’t earn anything. What happened?
    • The picture of my receipt was denied. How do I resubmit it?
    • Are there fees associated with cashing out?
    • How do I get my GetUpside cash sent to PayPal?
    • What is a digital gift card? How do I use it?
    • I bought a Groupon, how do I get my cash back?
    • What are community guidelines and how do they affect my usage of the app?

  • Gas Offers

    • Why are gas offers lower than usual right now?
    • How many gallons is a GetUpside offer valid for?
    • How can I see the address of a gas station before I claim an offer? And then does the app direct me on how to get there?
    • How many purchases can I make with an offer?
    • Why do I need to claim the offer before I make my purchase?
    • Wrong gas price: The price is different at the pump than in the app
    • Can I earn cash back from convenience store purchases, car washes, and other services?

  • Grocery Offers

    • I just noticed my local grocery store popped up on the app. Tell me more!
    • How do I use GetUpside to get cash back on groceries?
    • Does the grocery offer expire in 4 hours, the same as gas offers?
    • How much money will I earn back from groceries?
    • I was at the grocery store and the person at the register wouldn’t give me my cash back!

  • Restaurant Offers

    • How do I use GetUpside to get cash back at restaurants?
    • How long do I have to use a restaurant offer?
    • How do restaurant offers work?
    • Why can’t I get the cash back offer taken directly off my bill at the restaurant?
    • Do referral bonuses apply to only gas purchases?

  • Payment & Receipts

    • 1 gas receipt accepted per offer
    • Prepaid receipts not eligible as proof of purchase
    • What payment methods are accepted?

  • Referral Bonuses

    • How do I share my referral link via email, social media apps, or other chat apps?
    • What is GetUpside's referral program? How does it work?

  • GetUpside availability

    • Where is GetUpside available?
    • What mobile platforms do you support?

• Your Account

  • Account issues

    • I'd like to reset my password.
    • I've forgotten my password.
    • I'd like to change my email address on file.
    • I'd like to delete my account.

• Troubleshooting

  • App issues

    • "Device not compatible" error message in Google Play Store